Return Policy
Satisfying our customers is a business philosophy that we respect,
practice, and emphasize in our business.
Need to Return a product
To return a product at R. S.
Athletics,
you'll need to request a Return Merchandise Authorization (RMA)
number. This can be done by contacting our customer service department by submitting a online support request form found on our Contact Us page
or by telephone.
NO returns of any type will be accepted without an RMA.
To request an RMA:
By phone: 1-215-292-5914
Monday - Friday: 8 a.m. - 9 p.m. EST
Online via your RSAthletics.com account order history page
We'll need the following information to authorize your return:
- Customer name
- Invoice number
- Item number(s) or description of each item
- Nature of the problem or reason for return
In general, R. S. Athletics accepts returns on merchandise
within
30 days
unless the merchandise is custom embroidered or screen printed. However, R. S. Athletics reserves the right to authorize product returns beyond 30 days from
the invoice date and may optionally accept returns of custom
orders should the merchandise be deemed to be defective or
damaged. If the product is accepted after 30 days, credit
will be issued toward one of the following:
 |
FUTURE PRODUCT PURCHASES |
|
A FULL CASH REFUND |
ORIGINAL SHIPPING CHARGES ARE NOT REFUNDED ON RETURNED ITEMS.
Customers are responsible for all shipping charges back to
R. S. Athletics on returned items, and
R. S. Athletics will pay the shipping charges on the replacement or exchange item(s)
going back.
| SEND YOUR RETURN VIA
COURIER TO THE ADDRESS BELOW:
 | R. S. Athletics
39 Avalon Court
Doylestown, PA 18901
U.S.A. |
|
Returns within 30 days from invoice date can be for exchange, replacement
refund or credit at R. S.
Athletics discretion.
|
